Privacy policy

PRIVACY POLICY

Last updated: 24 June 2026

This Privacy Policy explains how Space Cadet collects, uses, stores, and shares personal information when you visit spacecdt.com, place an order, contact us, or use our services.

By using our website or purchasing from us, you agree to this Privacy Policy.

BUSINESS INFORMATION

This website is operated by Space Cadet.

Space Cadet is an Australian online apparel brand based in Melbourne, Victoria, Australia.

The legal entity operating this store is:

Bismilah Zahidi, Sole Trader
ABN: 27 755 984 562
GST status: Registered for GST
Trading brand: Space Cadet
Trade number: ABN 27 755 984 562
VAT number: Not VAT registered / Not applicable
Website: spacecdt.com

Postal address: PO Box 837, Springvale South VIC 3172, Australia

Contact method: Email only
Email: Team@spacecadetstore.com

WHAT INFORMATION WE COLLECT

We may collect personal information including:

Name
Email address
Phone number, only if provided at checkout or required for delivery
Billing address
Shipping address
Order details
Payment-related information
Customer account details
Return, refund, exchange, and complaint information
Customer support messages
Product reviews, photos, comments, or other content you choose to submit
Website usage, device, browser, IP address, cookie, and tracking information
Marketing preferences

HOW WE COLLECT INFORMATION

We collect personal information when you:

Place an order
Create an account
Contact us by email
Request a return, refund, or exchange
Make a complaint
Subscribe to marketing emails or SMS messages
Submit a review or other content
Use or browse our website

We may also collect information automatically through cookies, pixels, analytics tools, advertising tools, Shopify, payment providers, and other service providers.

HOW WE USE YOUR INFORMATION

We use personal information to:

Process and fulfil orders
Accept and confirm payments
Arrange shipping and delivery
Send order confirmations and tracking updates
Provide customer support by email
Manage returns, refunds, exchanges, and complaints
Improve our website, products, and services
Personalise your shopping experience
Send marketing communications where permitted
Run promotions and advertising
Analyse website traffic and customer behaviour
Prevent fraud and protect our website
Comply with legal, tax, accounting, and regulatory obligations
Enforce our Terms of Service and store policies

PAYMENTS

Payments are processed by third-party payment providers through our Shopify checkout system.

We do not store full credit card or debit card details on our website.

Payment providers may collect and process payment information according to their own privacy policies and terms.

COOKIES AND TRACKING

Our website may use cookies and similar technologies to operate the store, remember preferences, support checkout, analyse traffic, improve user experience, prevent fraud, and support marketing or advertising.

You may be able to disable cookies through your browser settings, but this may affect how our website works.

You may also be able to manage cookie and privacy preferences through any privacy tools or cookie banner displayed on our website.

MARKETING

If you subscribe to marketing communications, we may send you product updates, offers, launches, promotions, and brand news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting Team@spacecadetstore.com.

Even if you unsubscribe from marketing, we may still send you service-related messages about your order, account, return, refund, shipping, or customer support request.

HOW WE SHARE INFORMATION

We may share personal information with trusted third parties where needed to operate our business, provide our services, process orders, or comply with legal obligations.

This may include:

Shopify
Payment providers
Delivery and courier companies
Fulfilment partners
Marketing platforms
Email and SMS providers
Analytics providers
Advertising platforms
Customer support tools
Fraud prevention providers
IT and website service providers
Accounting, legal, tax, or compliance advisers
Government authorities, regulators, or law enforcement where required by law

We only share personal information where reasonably necessary for business, legal, security, or service-related purposes.

SHOPIFY AND SERVICE PROVIDERS

Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and services.

Shopify and other service providers may collect, store, process, and handle personal information as part of providing services to us and our customers.

These providers may process information in Australia, New Zealand, Canada, the United States, or other locations where they or their service providers operate.

INTERNATIONAL CUSTOMERS

Space Cadet currently ships within Australia and to selected international locations available at checkout, including New Zealand, the United States, and Canada.

If you place an order from outside Australia, your personal information may be collected, stored, processed, and shared with service providers located in Australia and overseas.

By using our website or placing an order, you understand that your information may be processed in countries outside your own country, where privacy laws may differ.

USER-GENERATED CONTENT

If you submit a product review, photo, comment, social media tag, or other content, that content may be visible to other customers or the public.

If you tag Space Cadet or send us content, we may use or share that content for business, marketing, customer service, or promotional purposes, unless you clearly ask us not to.

THIRD-PARTY LINKS

Our website may contain links to third-party websites, apps, platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

SECURITY AND RETENTION

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

We keep personal information for as long as reasonably necessary to process orders, provide customer support, manage returns and complaints, comply with legal obligations, prevent fraud, resolve disputes, and maintain business records.

CHILDREN’S PRIVACY

Our website and services are not intended for children under 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so we can take reasonable steps to delete it where appropriate.

YOUR RIGHTS

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you.

You may also ask us to update your marketing preferences or make a privacy complaint.

We may need to verify your identity before responding to a request.

We may refuse or limit a request where permitted by law, including where we need to keep information for legal, tax, accounting, security, fraud prevention, or dispute resolution purposes.

PRIVACY REQUESTS

To make a privacy request, email:

Team@spacecadetstore.com

Please include your full name, email address, and a clear explanation of your request.

COMPLAINTS

If you have a complaint about how we handle your personal information, email:

Team@spacecadetstore.com

Please include your full name, contact details, and a clear explanation of your complaint.

We will review your complaint and respond within a reasonable time.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated date.